TiVo Continual Care Program

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TiVo Continual Care Program covers your new TiVo DVR or TiVo Mini after the limited warranty expires. TiVo Continual Care Program provides options for a comparable replacement device at a discounted rate for up to 5 years from the date of first activation. Replacement exclusions and restrictions apply.

An image of the TiVo EDGE, TiVo Roamio, and TiVo BOLT DVRs

TiVo Continual Care for qualifying TiVo DVRs

The fees to exchange a qualifying device for Monthly, Annual, or All-In-Plan subscribers with an active subscription plan are:

 

Limited Warranty Coverage

  • 0 - 90 days: free replacement *
  • 91 - 365 days: $49 for replacement *

 

Continual Care
Exchange for a replacement box at a discounted rate.

  • 1 - 2 years: $99 for replacement **
  • 2 - 3 years: $149 for replacement **
  • 3 - 4 years: $199 for replacement **
  • 4 - 5 years: $249 for replacement **

 

For more information see:

 

An image of the TiVo Mini box

TiVo Continual Care for qualifying TiVo Minis

The fees to exchange a qualifying device for Monthly or All-In-Plan subscribers with an active TiVo subscription plan are:

 

Limited Warranty Coverage

  • 0 - 90 days: free replacement *
  • 91 - 365 days: $29 for replacement *

 

Continual Care
Exchange for a replacement box at a discounted rate.

  • 1 - 2 years: $79 for replacement **
  • 2 - 3 years: $99 for replacement **
  • 3 - 4 years: $129 for replacement **
  • 4 - 5 years: $149 for replacement **

 

For more information see:

 

** Exchange exclusions and restrictions apply. Exchange approval is determined by contacting Customer Support at 877-367-8486. Exchange eligibility is based on the first date of activation. Replacement device may be a repaired, renewed or different device model, at TiVo’s discretion.